Ways to Improve Your Hotel Guest Satisfaction and Increase Retention
Following the implementation of mass vaccination campaigns across the U.S., the hospitality industry is beginning to record a steady increase in customer numbers. However, hotel bookings are still way below their pre-pandemic levels. Consequently, hotels now have to compete for business fiercely. Here is a look at some of the strategies you as a hotelier…
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Hotel Technology Trends for 2022 to Offer Better Customer Experience
Technology is making it easier to do business no matter what industry you work in. The hotel and hospitality industry has access to some of the most innovative technology in the world. By implementing the latest advancements, hotels can provide better service to more guests much faster and more efficiently than ever before. The ultimate…
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Effective Tips for Improving Hotel Guest Satisfaction and Retention
Hotel owners and managers work hard to maintain a level of customer satisfaction that will keep guests coming back. For a hotel to be successful, guest retention is a must. So, how do you go about accomplishing these tasks? It’s fairly simple if you think about it. This is definitely one case where common sense…
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How Hotels Can Welcome Back Guests: 4 Ways to Improve Guest Experience
As more states reopen following mass COVID-19 vaccine rollout, hoteliers are anticipating a surge in bookings. However, the pandemic is still a threat even to the fully vaccinated population, and therefore, hotel guests are generally concerned about their safety in hotels. Some of the things hotels can do to make their surroundings safe for guests…
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How Hoteliers are Complying with Vaccination Rules
Per the Centers for Disease Control and Prevention (CDC), vaccination has proven to be effective in reducing the number of hospitalizations and deaths related to the COVID-19 Delta variant. Therefore, the federal government is continually urging U.S. citizens to get vaccinated, and soon, it may implement a vaccine mandate. City governments across the U.S. have…
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