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Amid Coronavirus Crisis, Hoteliers Find a Window for Renovation

At the recent California Lodging Investment Conference, we heard from a lot of hoteliers who are being hit hard by the coronavirus crisis—low demand, low rates, and cancellations. But we also heard a different perspective: some are making the best of the slowdown by completing necessary renovations while demand is low. Whether implementing brand standards…

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spa bathroom
Why Profitable Hotel Spas Require Careful Planning

How to keep your hotel’s spa profitable. Last year, hotel spas in the U.S. experienced revenue growth of 4.8%.  While this sounds impressive, labor costs also grew to a near-equal 4.7%.  Naturally, this prompts hotel owners to question how they can ensure that their spa centers remain profitable.  Well, according to experts, it all comes…

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company meeting
Top Meeting Trends for 2020

Benchmark releases list of trends that will transform meetings in 2020. Recently, Benchmark of Benchmark Resorts & Hotels, Gemstone Collection, and Benchmark Conference Centers released a list of the top trends that will change meetings and conferences in 2020.  Here are some of the major trends that the list identified. Sustainability in Food With millennials…

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hotel staff in a meeting
Why Innovation and Alignment are the Keys to Keeping Hotels Competitive

Hotels must push for innovation and team alignment to remain competitive in the market. When those in the hospitality industry think of disruption, they often focus on outside factors or new competitors entering the industry.  However, they tend to overlook the fact that hotels can actually be disruptive to themselves.  This happens when hotels are…

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hotel under construction
California Hotel Openings Expected to Slow

California’s hotel industry expected to slow down in 2020. In 2019, California’s hotel industry saw record highs with 11,795 hotel rooms opening throughout the year.  However, as more and more hotels open their doors, concerns about market saturation abound.  While California markets continue to see revenue per available room above the national average, many are…

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