A Guide to Hotel Departments, Operational Areas, and Building Functions
The hospitality sector is an industry that is extremely complex and requires a lot of coordination among the various departments in order to ensure customer satisfaction. This guide will provide an overview of the different departments, operational areas, and building functions that are critical to the success of any hotel. Front Office Department The front…
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Building a Hotel: How to Simplify a Hotel Construction Process
Are you interested in entering the hotel industry to serve travelers? You should first develop a business plan with a target market. Once you’ve established a budget for hotel construction and future hotel renovations, you can then approach a contractor that suits your needs. Let’s see the steps that can help simplify your hotel construction…
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7 Tips to Help You Improve Service Quality at Your Hotel
As people begin to travel again, hotel management must focus on improving the guest experience to stay competitive. You can achieve this goal by upgrading your hotel, service, and your technology. It’s imperative to consistently deliver top-quality service. Here, we have discussed the best ways to help you build a strategy for improving service at…
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Crucial Metrics for Reflecting a Hotel’s Financial Performance
Hotel management is responsible for tracking various metrics that reflect its business activity, such as the amount of revenue hotel rooms generate. Analyzing this data categorized by hospitality industry acronyms, helps managers with budget planning and staff scheduling. Here’s a look at the most important metrics for hotel managers to track each day. 1. Average…
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How Has Employee Hiring and Retention Changed in the Past Year?
The pandemic changed the hotel industry in multiple ways, particularly how it approaches hiring and retaining employees. Many hotels were able to make a smooth transition toward a sharper focus on employee needs. To attract seasoned hotel talent, hotels must adopt a modern employee hiring and retention strategy. Employee Retention The hotel industry relies on…
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