Author: California Lodging Investment Conference

Change in employee hiring and retention in past year
How Has Employee Hiring and Retention Changed in the Past Year?

The pandemic changed the hotel industry in multiple ways, particularly how it approaches hiring and retaining employees. Many hotels were able to make a smooth transition toward a sharper focus on employee needs. To attract seasoned hotel talent, hotels must adopt a modern employee hiring and retention strategy. Employee Retention The hotel industry relies on…

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Tips to help your business get the room pricing strategy right
Three Ways to Reconsider Your Room Pricing Strategy

While maximizing revenue has been the priority of the hotel industry post-COVID, doing so by invariably increasing hotel room prices would not prove to be very fruitful. Pricing needs to be a well-thought strategy that allows your business to thrive under the conditions under which you can best accommodate your guests. Setting the prices too…

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How does hotel reputation helps in better management of hotel
All You Need to Know About Hotel Reputation Management

While providing excellent customer service is vital for building a positive reputation for a hotel, in the social media age, it is increasingly important how customers regard your hotel based on online reviews given by former guests and visitors. And even though internet reviews are becoming increasingly popular, word of mouth still has a lot…

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Tips to increase your chances of receiving an upgrade in hotel
Learn Hotel Secrets for a “Superior Room” to Increase Your Chances of Receiving an Upgrade

Getting improved accommodations can go a long way toward ensuring a pleasurable stay, whether you’re traveling for business or pleasure. One of the best advantages of elite hotel status is the chance to get a superior room, and you don’t have to be a frequent traveler to take advantage of it. We’ll go over some…

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Guidelines for hoteliers to protect their guest data
What Hoteliers Need to Learn About Protecting Guest Data

The hotel sector, like many others, is vulnerable to cyberattacks. Hotels are common targets for identity and financial fraud for obvious reasons. The majority of purchases are made using a credit or debit card, and they can often happen while a tourist is there. A data breach can not only be disastrous for your visitors,…

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