The Secrets to Hotel Industry Success: 8 Vital Elements
In the dynamic world of the hotel industry, achieving and sustaining success requires strategic thinking, impeccable service, and adaptability. From boutique inns to luxury resorts, the key to thriving in this competitive field lies in understanding what sets you apart. Here are eight essential factors that can keep your hotel on top. Exceptional Customer Service…
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How Bias Is Impacting the Hotel Industry
A recent study has exposed some of the biases in the hotel industry. Research conducted by the Harvard Business School and the University of Virginia-Darden found that many hotels and other businesses in the hospitality industry treat customers differently based on racial bias. The study exposed that many hotels are more likely to provide excellent…
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How Hotel Architecture Is Changing to Match a Post-COVID Future
The COVID pandemic impacted several industries and changed everyday life. The implementation of widespread stay-at-home orders damaged the hotel industry. With traveling reduced, profits were down. However, things are trending upward again. Here’s a look at some of the proposed changes to the design and construction of hotels. Many hotel designers are renovating old properties…
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