Key Takeaways for Hotel Reputation Management
As a hotel owner or manager, you know how important it is to have a good online reputation, especially in the digital era, where the reviews and opinions of customers can spread like wildfire. Managing your hotel’s online reputation is essential for driving new customers while retaining existing ones. Let us discuss how to manage…
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All You Need to Know About Hotel Reputation Management
While providing excellent customer service is vital for building a positive reputation for a hotel, in the social media age, it is increasingly important how customers regard your hotel based on online reviews given by former guests and visitors. And even though internet reviews are becoming increasingly popular, word of mouth still has a lot…
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