7 Tips to Help You Improve Service Quality at Your Hotel
As people begin to travel again, hotel management must focus on improving the guest experience to stay competitive. You can achieve this goal by upgrading your hotel, service, and your technology. It’s imperative to consistently deliver top-quality service. Here, we have discussed the best ways to help you build a strategy for improving service at…
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Crucial Metrics for Reflecting a Hotel’s Financial Performance
Hotel management is responsible for tracking various metrics that reflect its business activity, such as the amount of revenue hotel rooms generate. Analyzing this data categorized by hospitality industry acronyms, helps managers with budget planning and staff scheduling. Here’s a look at the most important metrics for hotel managers to track each day. 1. Average…
Read Article →California Lodging Investment Conference [CLIC] Opens Nomination Process for 2023 Hotel Development Deal of the Year
For Immediate Release Contact: Chris Daly, media (703) 864-5553 chris@dalygray.com California Lodging Investment Conference [CLIC] Opens Nomination Process for 2023 Hotel Development Deal of the Year Winner Announced at [CLIC] 6 to be Held March 1-2, 2023, at Westin South Coast Plaza in Costa Mesa, Calif. Newport Beach, Cali., November 8, 2022—Officials of the…
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How Has Employee Hiring and Retention Changed in the Past Year?
The pandemic changed the hotel industry in multiple ways, particularly how it approaches hiring and retaining employees. Many hotels were able to make a smooth transition toward a sharper focus on employee needs. To attract seasoned hotel talent, hotels must adopt a modern employee hiring and retention strategy. Employee Retention The hotel industry relies on…
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Three Ways to Reconsider Your Room Pricing Strategy
While maximizing revenue has been the priority of the hotel industry post-COVID, doing so by invariably increasing hotel room prices would not prove to be very fruitful. Pricing needs to be a well-thought strategy that allows your business to thrive under the conditions under which you can best accommodate your guests. Setting the prices too…
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