How Bias Is Impacting the Hotel Industry
A recent study has exposed some of the biases in the hotel industry. Research conducted by the Harvard Business School and the University of Virginia-Darden found that many hotels and other businesses in the hospitality industry treat customers differently based on racial bias. The study exposed that many hotels are more likely to provide excellent…
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Hospitality Sector Faces Tourism Boom While Desperately Short-Staffed
One of the biggest challenges a hospitality organization can face is being unprepared for a tourism boom. Lacking sufficient staff and resources to accommodate guests can lead to dissatisfaction and lost revenue opportunities. Here are helpful strategies for hospitality sector managers to deal with staff shortages as tourism increases. Replacing Lost Workers During the pandemic…
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What Are the Biggest Challenges Faced by Development & Design Leaders?
New ideas are reshaping the future of hotel construction in the post-pandemic period. The hotel industry is going through a transformation toward more sustainable business models. A growing emphasis is put on rebranding as well as remodeling issues. Here are some of the biggest challenges affecting development and design in the hotel industry. Labor Shortages…
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How Hotel Architecture Is Changing to Match a Post-COVID Future
The COVID pandemic impacted several industries and changed everyday life. The implementation of widespread stay-at-home orders damaged the hotel industry. With traveling reduced, profits were down. However, things are trending upward again. Here’s a look at some of the proposed changes to the design and construction of hotels. Many hotel designers are renovating old properties…
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Five Hotel Operating Metrics You Should Care About
If you pursue a career in the hospitality industry, you’ll need to learn certain terms such as Hotel Occupancy Rate (OR) and Average Length of Stay (LOS). These terms aren’t that complicated to understand, and a computer system will generate the numbers for you. Here are the most common metrics used among hotel management. Average…
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