Pay Is Only a Part of the Labor Problem
The numerous resignations of Americans during the pandemic have led to a major labor shortage. However, it’s not just about higher pay. At a recent Lodging Industry Investment Council meeting, hotel executives shared ideas about attracting and retaining talented employees. Here’s a look at some of the insights and experiences revealed at the meeting. State…
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CEOs Share Simple Strategies to Improve Diversity of Hotel Workforce
An emerging topic in the hotel industry is corporate diversity, equity, and inclusion (DE&I). Various speakers at the recent NYU International Hospitality Conference shared their strategies for improving diversity in the industry. Here’s a look at some of the ideas discussed that can lead the hotels toward more diverse workforces. Breaking Down Workplace Demographics One…
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How Hotel Employment Strategies Have Evolved Post-pandemic
Over the past year, the hotel management has been compelled to explore a new approach to hiring and retaining employees. Due to the growing labor shortage, hotel managers must rethink labor, wages, qualifications, and hiring. Here’s a look at the new emerging paradigm of hotel employment strategies. Reward with Higher Pay Much of the labor…
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Hotel Reputation Management: An Overview
Every hotelier should be aware of hotel reputation management strategies. These days a large percentage of hotel guests make lodging choices by reading online reviews from fellow consumers. That’s why it’s a good idea to know what your guests are saying about your hotel. Here are important points to know about hotel reputation management. Importance…
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How Hotels Can Welcome Back Guests: 4 Ways to Improve Guest Experience
As more states reopen following mass COVID-19 vaccine rollout, hoteliers are anticipating a surge in bookings. However, the pandemic is still a threat even to the fully vaccinated population, and therefore, hotel guests are generally concerned about their safety in hotels. Some of the things hotels can do to make their surroundings safe for guests…
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