All You Need to Know About Hotel Reputation Management
While providing excellent customer service is vital for building a positive reputation for a hotel, in the social media age, it is increasingly important how customers regard your hotel based on online reviews given by former guests and visitors. And even though internet reviews are becoming increasingly popular, word of mouth still has a lot…
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Learn Hotel Secrets for a “Superior Room” to Increase Your Chances of Receiving an Upgrade
Getting improved accommodations can go a long way toward ensuring a pleasurable stay, whether you’re traveling for business or pleasure. One of the best advantages of elite hotel status is the chance to get a superior room, and you don’t have to be a frequent traveler to take advantage of it. We’ll go over some…
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Effect on Design and Construction of Hotels in the Post-Pandemic Era
When stay-at-home directives effectively shut down travel in the spring of 2020, hotel architects and interior designers were both frightened and excited. Their livelihoods were jeopardized, but they were also considering how the pandemic would fundamentally transform the face of hospitality. The pandemic has accelerated existing trends in several cases, such as the use of…
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Insights on Increasing the Hotel Asset Value During Post-Closing Adjustments
Negotiating post-closing price modifications can safeguard and increase the value of real estate. Ambiguity makes potential problems with post-closing price adjustments worse, particularly in specific markets. Therefore, planning and strategy are vital. Be strategic from the beginning and appoint independent auditors or asset managers who are familiar with handling potential pressure spots and can give…
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How Bias Is Impacting the Hotel Industry
A recent study has exposed some of the biases in the hotel industry. Research conducted by the Harvard Business School and the University of Virginia-Darden found that many hotels and other businesses in the hospitality industry treat customers differently based on racial bias. The study exposed that many hotels are more likely to provide excellent…
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