Luxuries That Improve Customer Satisfaction and RevPAR
Offering the right perks to impress guests and boost revenue per available room (RevPAR). Revenue per available room (RevPAR) is an accurate measure of how a hotel is doing. This measure takes into account the hotel’s occupancy rate and its average daily rate to get a more exact estimate of the revenue that the property…
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The Role of Middleware in Hotel Tech
How middleware can improve hotel operational efficiencies. When it comes to utilizing technology, hotels face many challenges. For instance, while some systems are brand new, others were developed long ago. This gap creates an inefficient tech landscape as the different components do not always communicate or work together intuitively. However, hotels can bridge this gap…
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How Hotels Get Ready for Summer
A look into how hotels prepare for the summer rush. Most hotels, both in the U.S. and abroad, get the most business during the summer months. To prepare for this rush, hotel staff must take many steps to ensure that their properties are ready. Here are some of the things that hotels do to refresh…
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The Process of Building a Unique F&B Program
Boutique hotels share details on how they create signature F&B programs. When developing their unique F&B (food-and-beverage) programs, boutique hotels pay attention to every detail to ensure that the experience is memorable to their guests. F&B programs go far beyond food and drink to incorporate the ideas of branding, operations, and design teams. Here are…
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Tips for Changing Your Company’s Culture
How you can change your company culture. If you have plans to rebrand your business, then you should also consider reinventing your company’s culture. While changing your business’s values is not something that happens overnight, you can succeed so long as company leadership remains committed to the change. Here are three things that you can…
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