Top 10 Dining Trends for 2019
Learn about the top dining trends that experts expect to see this New Year. Recently, Benchmark Resorts & Hotels released their Top Ten Dining Trends for 2019 as predicted by the executive chefs and culinary experts working at their 80 luxury hotels, resorts, and restaurants. This report is highly anticipated every year, as it provides…
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Taking Precautions to Keep Housekeeping Staff Safe
Learn how you can protect your housekeeping staff. Your housekeeping staff is an essential part of your hotel’s ability to operate, which is why it’s so important to show them the care and respect they deserve. Unfortunately, housekeepers are subject to some very serious on-the-job threats, and their risk for injury is high. This is…
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The 8th Annual Spire Awards
Save the date March 21, 2019 click here to download the PDF file.
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Did you Build a New Hotel????? Did You Renovate A Hotel In OC????????
Nominations are now open and will be accepted through February 1, 2019 click here to download the PDF file.
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Avoid These Mistakes When Capturing and Implementing Guest Feedback
Learn how your hotel can successfully collect and use guest feedback. Today, hotel brands are highly-dependent on customer satisfaction for the success of their business. This is why individual feedback from guests must be taken seriously and addressed quickly. However, many hotels run into issues when they attempt to gather and interpret guest feedback. Here…
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