Avoid These Mistakes When Capturing and Implementing Guest Feedback
Learn how your hotel can successfully collect and use guest feedback. Today, hotel brands are highly-dependent on customer satisfaction for the success of their business. This is why individual feedback from guests must be taken seriously and addressed quickly. However, many hotels run into issues when they attempt to gather and interpret guest feedback. Here…
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Tips for Integrating Indoor and Outdoor Hotel Spaces
Learn how you can use design to merge indoor and outdoor spaces on your property. While your hotel has fabulous indoor and outdoor communal spaces, there may be a disconnect between these two areas. With an increased demand to blur inside and out, there are certain design strategies you can explore on your property. Here…
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3 Major Hotel Website Trends to Watch Out For
These are some of the major hotel website trends that you need to consider employing. In the highly competitive hospitality industry, it’s important that you take steps to stand out for your competitors. One of the best ways to accomplish this is by creating an inviting and appealing website for your property. Having a great…
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How Your Property Can Capitalize on Increased Rates of Solo Travel
Making the most of single travelers. In recent years, the number of people who are traveling alone has increased significantly. When people choose to travel on their own, it changes how they think about booking hotels. Here’s what you can do to ensure that your property appeals to these solo adventurers. Sell Your Social Scene…
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Tips for Attracting and Catering to International Travelers
Learn how you can appeal to the growing numbers of international travelers. With the number of international travelers increasing annually, hotels (particularly those in big cities or near major tourist attractions) need to think about how they can appeal and cater to overseas guests. Not sure what you should do to make your property appealing?…
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