How Hotels Can Cater to Generation Z Guests
Make sure you are ready for the next big wave of travelers. Generation Z is defined as anyone born in 2001 or later, and this population is set to outnumber millennials within a year. As this generation begins to travel, hotels need to be ready. While it’s easy to assume that Gen Z travelers will…
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The Impact of Employee Engagement on Labor Shortages
Attracting and retaining top talent in the hospitality industry. In recent years, the hospitality industry has experienced increasing concerns about rising labor costs and recruiting and maintaining a stable workforce. Here are some of the things that hotel owners need to keep in mind when it comes to managing their employees. The Importance of Having…
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Taking Advantage of Consolidation in the Hospitality Industry
Learn how your hotel can thrive even in an era of acquisitions and mergers. In recent years, there have been a series of high-profile acquisitions and mergers between major hospitality companies. Of course, this leaves smaller hoteliers wondering how they can compete with these conglomerate giants. Luckily, there is still a niche in the hospitality…
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Understanding J.D. Powers’ Guest Satisfaction Survey
What those in the hospitality business can take away from this year’s J.D. Power guest survey. According to the J.D. Power 2018 North America Hotel Guest Satisfaction Index, guest satisfaction rates have improved in every area of study this year. Here are some of the things that those in the hotel industry can take away…
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Tips for Reducing Workers Comp Insurance Claims on Your Property
Learn how you can save on your workers comp costs. As the owner of a hotel property, you understand that workers are vulnerable to on-the-job injuries. While some incidents are completely unavoidable, many on-site injuries can be prevented by taking the appropriate precautionary measures. Here’s what you can do to reduce the number of workers…
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